Privacy Policy for Customer

PHANTOM (THAILAND) COMPANY LIMITED recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.

We will collect your personal data that receive directly from you as following:

• your account registration
• telephone
• email address
• Facebook Login
• Google Login

• Personal data such as name, surname, age, date of birth, nationality, identification card, passport, etc.
• Contact information such as address, telephone number, e-mail address, etc.
• Account details such as username, password, transactions history, etc.
• Proof of identity such as copy of identification card, copy of passport, etc.
• Transaction and Financial information such as purchase history, credit card details, bank account, etc.
• Technical data such as IP Address, Cookie ID, Activity Log, etc.
• Other such as photo, video, and other information that is considered personal data under the Personal Data Protection Laws.

If you are under the age of 20 or having legal restrictions, we may collect use or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

We store your personal data as hard copy and soft copy. We store your personal data by using the following systems:

• Our server in Thailand
• Third-party server service providers outside of Thailand

We use the collected data for various purposes:

• To create and manage accounts
• To provide products or services
• To improve products, services, or user experiences
• To share and manage information within organization
• To conduct marketing activities and promotions
• To provide after-sales services
• เพื่อTo gather user’s feedbackรวบรวมข้อเสนอแนะ
• To process payments of products or services
• To comply with our Terms and Conditions
• To comply with laws, rules, and regulatory authorities

We may disclose your personal data to the following parties in certain circumstances:

We may disclose your personal data within our organization to provide and develop our products or services. We may combine information internally across the different products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.

We may use service providers to help us provide our services such as payments, marketing and development of products or services. Please note that service providers have their own privacy policy.

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by government authority such as courts, government authorities.

We will retain your personal data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention period. We will erase, destroy or anonymize your personal data when it is no longer necessary or when the period lapses.

Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:

• Withdrawal of consent: If you have given consent to us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period your personal data available to us, unless it is restricted by laws or you are still under beneficial contract.
• Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal as to how we obtain your personal data.
• Data portability: You have the right to obtain your personal data if the we organizes such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.
• Data erasure or destruction: You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing.
• Suspension You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing.
• Rectification: You have the right to rectify your personal data to be updated, complete and not misleading.
• Complaint lodging: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your personal data is violating or not in compliance with relevant laws. You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you of the reason via SMS, email address, telephone, registered mail (if applicable).

We may send certain information, Advertising or newsletter for the purpose of utilizing your preference via your email. If you no longer want to receive the communications from us, you can click the "unsubscribe" link in the email or contact us through our email.

To enrich and perfect your experience, we use cookies or similar technologies to display personalized content, appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website and their website access preferences. If you do not wish to have cookies placed on your computer you should set their browsers to refuse cookies before using our website.

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access controls.

We will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after having become aware of it, unless such personal data breach is unlikely to result in a risk to the rights and freedoms of you. If the personal data breach is likely to result in a high risk to the rights and freedoms of you, we will also notify the personal data breach and the remedial measures to you without delay through our website, SMS, email address, telephone or registered mail (if applicable).

We may change this Privacy Policy from time to time. Any changes of this Privacy Policy, we encourage you to frequently check on our website. This Privacy Policy was last updated and effective on 22nd July 2021

The purpose of this Privacy Policy is to offer products or services and use of our website. Any websites from other domains found on our site is subject to their privacy policy which is not related to us.

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us by using the following details:

PHANTOM (THAILAND) COMPANY LIMITED
503/1 K.S.L. Tower , Thanon Phaya Thai, Ratchathewi, Bangkok, 10400
E-mail [email protected]

Marketing Team
503/1 K.S.L. Tower , Thanon Phaya Thai, Ratchathewi, Bangkok, 10400
E-mail [email protected]